Services

What We Do

Reimagining Healthcare Through Intelligent CRM, Data, and AI Solutions

At Digital Urth Group, we partner with healthcare and life sciences organizations to unify disconnected systems, activate their data, and elevate the way they engage patients, providers, and payors. Our solutions go beyond platform implementation — we deliver intelligent, scalable architectures that empower smarter decisions, better care delivery, and meaningful outcomes.

Modern platforms tailored to healthcare's most complex workflows

CRM & Cloud Solutions

We specialize in implementing and optimizing enterprise platforms to align with clinical, operational, and commercial goals. Our team brings deep expertise across:

  • Manage provider recruitment, business development, and outreach tracking

  • Power patient/member support centers and case triage with scalable service ops

  • Centralize patient data, referral workflows, care coordination, and care plans

  • Build secure provider, member, and patient portals with self-service functionality

  • Streamline pricing, quoting, and contract workflows for medical device and pharma sales

  • Enable medical device service teams and field staff with intelligent dispatching

  • Manage HCP engagement, territory planning, and compliance in a single platform

  • Forecast demand and manage partner relationships in regulated supply chains

  • Launch data-driven campaigns with personalized, multi-channel outreach

  • Unify data across silos with real-time, actionable patient and customer insights

  • Streamline payer-facing workflows, including broker onboarding and quoting

 Integration & Interoperability

Modern healthcare demands interoperable systems. We design integration frameworks that bridge the gap between Salesforce and the broader health tech ecosystem.

Break down silos with secure, seamless connectivity

Scalable integration across EMRs, claims platforms, and third-party apps.

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MuleSoft-powered APIs

Epic, Cerner, and EHR integration using HL7, FHIR, and healthcare standards.

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EHR Integration

Data Cloud & Databricks connectors for analytics and data warehousing.

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Real-time Analytics

Azure & AWS cloud architecture integration for secure scalability.

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Cloud Integration

Alignment to sync records across patient, provider, and member journeys.

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Data Lake & CDP

Data & Analytics

From raw data to actionable intelligence

Your data holds the key to improving care and reducing costs — we help you unlock it. From building unified datasets to deploying advanced analytics models, we provide the insights that drive strategy.

Clinical and operational dashboards powered by Tableau

Patient segmentation and cohort analysis

Provider performance and recruitment analytics

Provider performance and recruitment analytics

Campaign attribution and engagement measurement

Predictive modeling for readmission risk, provider churn, and outreach response

Embedded analytics within CRM for real-time visibility across roles

AI & Automation

Smarter engagement, faster action, better outcomes

  • AI-driven triage and routing for service centers and intake

  • Einstein AI for next-best actions and personalized content

  • Generative AI for provider outreach, clinical content, and campaign optimization

  • Conversational AI for member and patient self-service

  • Workflow bots for repetitive task automation across admin and support teams

We embed AI into your workflows — not as a buzzword, but as a practical driver of efficiency and personalization.

Strategic Advisory & Transformation

Technology only works when it supports real-world needs. Our strategic services ensure alignment across business, clinical, and operational stakeholders from day one.

Aligning business vision with scalable technology

Healthcare CRM and data strategy

Digital transformation road map design

Use case definition and prioritization

Change management and UAT leadership

Vendor selection and platform rationalization

Advisory for ACO REACH, VBC, HEDIS reporting, pharma engagement, and payer models

Why Digital Urth Group?

We’re more than an implementation partner — we’re an extension of your strategy team. Here's what sets us apart:

Strategic. Agile. Deeply Rooted in Healthcare.

  • Healthcare-Focused – 100% of our clients are in healthcare or life sciences. We speak your language and understand your ecosystem.

  • Platform Agnostic, Outcome Obsessed – Whether it's Salesforce, Tableau, MuleSoft, or Data cloud, we design around your goals — not just the tech.

  • End-to-End Capability – From roadmap to rollout to post-go-live optimization, we’re with you every step of the way.

  • Proven Track Record – Our consultants have led large-scale CRM, data, and AI programs for leading providers, payers, and medtech firms.

  • Flexible & Nimble – We bring the rigor of an enterprise consultancy with the responsiveness of a boutique team.